Enterprise Matters

Information that helps decision makers manage their business, people and technology.

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    4 Questions to Ask About Content Management for GDPR Compliance

4 Questions to Ask About Content Management for GDPR Compliance

Jul 10, 2018|document management, ECM, Tips and How-Tos, Uncategorized|

Guest post by Wasim A. Khan, Head of Xerox Global Digital Solutions & General Manager, DocuShare

The EU General Data Protection Regulation (GDPR) carries provisions that require

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    Bank CMOs: Five Things to Know About Modernizing Your Marketing Model

Bank CMOs: Five Things to Know About Modernizing Your Marketing Model

Jun 28, 2018|Communications, Customer Engagement, Customer Experience, digital transformation, Financial Services, Innovation, Marketing, Tips and How-Tos|

Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck

The 2018 Edelman Trust Barometer has published the latest trust scores for financial services. It shows that

Why Does Customer Loyalty Matter? Do The Math.

Jun 21, 2018|Customer Engagement, Customer Experience|

Guest post by Chris Wood, Xerox Customer Communication Management Global Offering Manager

Say you have one million customers and lose 20% per year. That’s 200,000 customers gone.

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    6 Questions About Workflow Apps for Digital Business and Compliance – Part 2  

6 Questions About Workflow Apps for Digital Business and Compliance – Par...

Jun 19, 2018|Apps, Automation, Change Management, digital transformation, document workflow, Innovation, processes, Workflow|

Did you read the first post in this two-part series about introducing apps-based document workflow into your organization? Blog #1 tackled three questions related to building

The Pursuit of a Paperless National Health Service

Jun 12, 2018|Accessibility, Capture, digital transformation, document workflow, Healthcare, Mobile, Paperless workflow, processes, Public Sector, Workflow|

Guest post by Jonathan Elliott, Xerox Director and General Manager of Public Sector

For healthcare to work better, clinicians need the latest information at their fingertips and