Enterprise Matters

Information that helps decision makers manage their business, people and technology.

Why Does Customer Loyalty Matter? Do The Math.

Jun 21, 2018|Customer Engagement, Customer Experience|

Guest post by Chris Wood, Xerox Customer Communication Management Global Offering Manager

Say you have one million customers and lose 20% per year. That’s 200,000 customers gone.

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    6 Questions About Workflow Apps for Digital Business and Compliance – Part 2  

6 Questions About Workflow Apps for Digital Business and Compliance – Par...

Jun 19, 2018|Apps, Automation, Change Management, digital transformation, document workflow, Innovation, processes, Workflow|

Did you read the first post in this two-part series about introducing apps-based document workflow into your organization? Blog #1 tackled three questions related to building

The Pursuit of a Paperless National Health Service

Jun 12, 2018|Accessibility, Capture, digital transformation, document workflow, Healthcare, Mobile, Paperless workflow, processes, Public Sector, Workflow|

Guest post by Jonathan Elliott, Xerox Director and General Manager of Public Sector

For healthcare to work better, clinicians need the latest information at their fingertips and

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    6 Questions About Workflow Apps for Digital Business and Compliance – Part 1

6 Questions About Workflow Apps for Digital Business and Compliance – Par...

Jun 6, 2018|Apps, Automation, Capture, compliance, document management, document workflow, Innovation, Paperless workflow, processes, Public Sector, Workflow|

The webinar, “Documents, Compliance and Apps: Do You Know Enough to Avoid Risk?” tackles interesting questions about adding apps, justifying apps, building them, app adoption and

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    How Content Management Helps Deliver Product Information via Augmented Reality

How Content Management Helps Deliver Product Information via Augmented Real...

May 29, 2018|Accessibility, Customer Experience, digital transformation, document management, Innovation, Manufacturing|

Guest post by Hervé Lesage, Global Marketing Manager, Communication & Marketing Services

Shrinking electronic devices and improvements in connectivity continue to change how we access product information.