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Enterprise Matters

Customer Experience

Automation, Capture, Customer Experience, digital transformation, document management, document workflow, government, Healthcare, Higher Ed, Insurance, Mobile, MPS, Paperless workflow, processes, Workflow

Take Back Your Inbox: Use…

Guest post by Wouter Koelewijn, Chief Product Officer and Scanning Division Managing Director, Y Soft. With a deep…

November 1, 2018 | 0 comments

Apps, Automation, Customer Experience, digital transformation, document workflow, Finance, Mobile, MPS, Paperless workflow, Workplace Solutions

New Ways to Streamline Document…

Once you start streamlining and digitizing business processes, there’s no going back, and why should you?…

October 19, 2018 | 0 comments

Assessments, Cloud, Customer Experience, document management, Managed Document Services, MPS, Paperless workflow, processes, Sustainability, Workflow

Enhanced Managed Print Services: Quick…

This blog takes a high-level look at how Managed Print Services (MPS) and, in particular, enhanced…

September 23, 2018 | 0 comments

Customer Experience, document management, MPS, Sustainability

Document Quality Still Matters to…

Think paper is too down in the weeds? Too old school? Maybe to some, but give…

September 13, 2018 | 0 comments

Apps, Automation, Communications, content, Customer Engagement, Customer Experience, digital transformation, Finance

Banking Apps Provide Responsive Customer…

Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck The Payment Service Directive 2 (PSD2)…

September 6, 2018 | 0 comments

Business Process Outsourcing, Customer Engagement, Customer Experience, document workflow, Managed Document Services, processes

The Value of “Owned” Media…

Guest post by Chris Wood, Global Offer Manager, Customer Communications Management Part of the challenge companies…

August 30, 2018 | 0 comments

Apps, Automation, Customer Experience, document workflow, Public Sector

What Can Customer Experience Learn…

Guest post by Bryan Stall, Xerox Sales Manager covering the State of California The biggest annual…

August 24, 2018 | 0 comments

Customer Experience, digital transformation, document management, document workflow, Healthcare, MFP, Paperless workflow, processes, Security, Workflow

Summer Blog Hits: Customer Experience,…

These blogs represent our most popular posts from this summer. They show us that enterprise IT…

August 16, 2018 | 0 comments

Communications, Customer Engagement, Customer Experience, digital transformation, Financial Services, Innovation, Marketing, Tips and How-Tos

Bank CMOs: Five Things to…

Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck The 2018 Edelman Trust Barometer has…

June 28, 2018 | 0 comments

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About Enterprise Matters

Our world is in transition to a digital, social future. Enterprise Matters is for decision makers who work in large organizations, and who need to understand what it takes to manage their top talent, rollout technology decisions, and collaborate with coworkers and clients.


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