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Enterprise Matters

Customer Engagement

Apps, Automation, Communications, content, Customer Engagement, Customer Experience, digital transformation, Finance

Banking Apps Provide Responsive Customer…

Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck The Payment Service Directive 2 (PSD2)…

September 6, 2018 | 0 comments

Business Process Outsourcing, Customer Engagement, Customer Experience, document workflow, Managed Document Services, processes

The Value of “Owned” Media…

Guest post by Chris Wood, Global Offer Manager, Customer Communications Management Part of the challenge companies…

August 30, 2018 | 0 comments

Communications, Customer Engagement, Customer Experience, digital transformation, Financial Services, Innovation, Marketing, Tips and How-Tos

Bank CMOs: Five Things to…

Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck The 2018 Edelman Trust Barometer has…

June 28, 2018 | 0 comments

Customer Engagement, Customer Experience

Why Does Customer Loyalty Matter?…

Guest post by Chris Wood, Xerox Customer Communication Management Global Offering Manager Say you have one…

June 21, 2018 | 3 comments

Automation, Communications, Customer Engagement, Customer Experience, digital transformation, Retail, Workflow

How Retailers Can Succeed at…

Guest post by Hervé Lesage, Xerox Communications Services Marketing Customer behavior catalyzed by technology has changed…

April 26, 2018 | 0 comments

Customer Engagement, Customer Experience, digital transformation, document management, Innovation, Mobile

Manufacturers: Make Product Information Mobile…

Guest post by Hervé Lesage, Global Marketing, Xerox Communication Services Good product information matters on many…

March 28, 2018 | 0 comments

analytics, Collaboration, Communications, Customer Engagement, Customer Experience, MPS

A Simple Question Keeps Communication…

Guest post by Amy Gamble, Vice President, Managed Document Services, Global Service Delivery Excellence, and Barbara…

August 30, 2017 | 1 comment

analytics, Assessments, compliance, Customer Engagement, digital transformation, document workflow, Financial Services, MPS, Workflow

Document Analytics Drives Greater Efficiency…

Guest post by Hervé Lesage, Xerox Global Marketing Manager Financial Services Industry While big data analytics…

October 4, 2016 | 0 comments

Customer Engagement, Leadership, Mobile

Xerox Discusses Printer Market Trends…

Xerox global marketing manager for office products, solutions, and competition, Siddhartha Bhattacharya, recently discussed with CRN…

September 23, 2014 | 0 comments

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About Enterprise Matters

Our world is in transition to a digital, social future. Enterprise Matters is for decision makers who work in large organizations, and who need to understand what it takes to manage their top talent, rollout technology decisions, and collaborate with coworkers and clients.


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