Apps, Automation, Communications, content, Customer Engagement, Customer Experience, digital transformation, Finance

Banking Apps Provide Responsive Customer…

Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck The Payment Service Directive 2 (PSD2)…

September 6, 2018 | 0 comments

Automation, Communications, content, digital transformation, Paperless workflow, Workplace Solutions

Digital Transformation Starts With Content…

Guest post by Hervé Lesage, Xerox Communication Services Marketing Digital transformation (DX) is at the forefront…

July 30, 2018 | 1 comments

Communications, Customer Engagement, Customer Experience, digital transformation, Financial Services, Innovation, Marketing, Tips and How-Tos

Bank CMOs: Five Things to…

Guest by Michelle Monck, Xerox Industry Capability Leader, Financial Services. @mmonck The 2018 Edelman Trust Barometer has…

June 28, 2018 | 0 comments

Automation, Communications, Customer Engagement, Customer Experience, digital transformation, Retail, Workflow

How Retailers Can Succeed at…

Guest post by Hervé Lesage, Xerox Communications Services Marketing Customer behavior catalyzed by technology has changed…

April 26, 2018 | 0 comments

Change Management, Communications, MPS

3 Success Tips for Change…

Guest post by Monica S. West, Senior Director, Project Management Office, Xerox Managed Document Services, Global…

October 18, 2017 | 0 comments

Communications, Customer Experience, digital transformation, document workflow, Public Sector

Save the Date: GDPR and…

To most public sector organisations, GDPR will mean increased accountability, more work and the threat of…

August 31, 2017 | 0 comments

analytics, Collaboration, Communications, Customer Engagement, Customer Experience, MPS

A Simple Question Keeps Communication…

Guest post by Amy Gamble, Vice President, Managed Document Services, Global Service Delivery Excellence, and Barbara…

August 30, 2017 | 1 comments

Communications

Customer Experience: It’s Everybody’s Job

Guest post by Hervé Lesage, Xerox Worldwide Commercial Industry Marketing. In the age of the customer,…

July 26, 2017 | 0 comments

Communications, Customer Experience, Marketing

The Customer’s King – Seven…

Guest post by Anoush Dowlatshahi-Gordon , Vice President, Communications and Marketing Solutions, Global Document Outsourcing, Xerox Customer satisfaction…

November 29, 2016 | 1 comments